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Research

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Research Services

The Institute of Public Administration conducts a series of research studies that contribute to the development of public administration and the improvement of efficiency and productivity, as research is a key driver of development and prosperity. The research services provided to all ministries, institutions, and government entities aim to support evidence-based government policy-making and solve problems through scientific research methods.

Research Services

Our research services include three main tracks designed to empower institutions and researchers.

Contracted Research Services

  • Employee Engagement Measurement: A comprehensive research service that enables organizations to assess employees' level of engagement and identify the drivers of their commitment through specialized surveys and interviews. It analyzes motivation and active participation levels and produces strategic recommendations that enhance the work environment and support institutional goals.
  • Customer Satisfaction Studies: A structured assessment that helps organizations measure beneficiary satisfaction and analyze service strengths and weaknesses, focusing on accessibility, responsiveness, and reliability, with actionable recommendations based on global benchmarks to improve government service quality and user experience.
  • Scientific Research Publishing: Integrated support for researchers from shaping the idea and developing the methodological framework through to preparing the final research paper for publication in peer-reviewed journals. The service includes academic editing, selecting suitable platforms, and following up on publishing procedures to support acceptance and visibility in global databases.

Institutional Innovation Enhancement

  • Building a Culture of Research and Innovation: A service that organizes interactive sessions bringing stakeholders together to exchange ideas and expertise and generate practical recommendations, contributing to spreading a culture of innovation within the institution and improving research practices for sustainable knowledge-based institutional development.
  • Research Capability Development: Training programs and applied workshops designed to enable individuals and teams within institutions to acquire the skills needed to produce high-quality research and reports, building a base of national talent capable of using scientific research tools to improve government performance.
  • Institutional Innovation Assessment (Assess Innovation): The use of advanced research tools and specialized platforms to measure innovation readiness within institutions, identify improvement opportunities, enhance the innovative work environment, and provide analytical outputs that support the institution in adopting global best practices to improve service efficiency.

Analysis and Editing Services

  • Literature Review: Comprehensive summary and analysis of previous studies and scientific research related to the study topic, helping clarify the current state of knowledge and provide a solid information base to support existing projects.
  • Data Analysis: Statistical data analysis with clear explanations of results and indicators, ensuring that numbers and information are transformed into practical recommendations that support decision-making.
  • Editing Services: Accurate linguistic and technical review of texts, including proofreading and rewriting, to ensure content quality, language accuracy, and stronger chances of research acceptance in recognized scientific journals.
  • Scientific Publishing Support: Integrated support in drafting research papers, selecting suitable scientific journals, and following all publication procedures to ensure the research reaches reputable scientific platforms and global databases.
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Content last updated: 29 May 2025

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